FAQs (Frequently Ask Questions)

1. What is email appending?

2. How is the append process conducted?

3. How often is the data updated?

4. How do we know these are the right email addresses?

5. How do we ensure guaranteed success to the new appends?

6. How long does append process take?

7. How much does append service cost?

8. What is the append rate?

9. Why does mails bounce from my appended records?

10. How is our service different from our competitors'?

11. How can you send free trial sample?

1. What is email appending?

"email appending" is the process of enhancing your generic database with valid deliverable email addresses. Through this process, you can acquire deliverable opt-in email addresses and fill all your missing email records in the customer database.

iAppend conducts the append process by matching your database with our large database of more than 18 million business and 30 million consumer contacts. We conduct automated tracking to spot out matches and then populate your database with valid data. Apart from automated tracking, we conduct manual check to derive maximum results.

Our data evaluators ensure that our data is updated on a daily basis. We conduct automated data validation process and manually lookout for any data inconsistencies.

The newly appended addresses are matched with the the physical address, name and phone number. We send out a test message to the new appends to ensure guaranteed delivery.

iAppend sends out an email confirmation to each of the new contacts. Through this process, we ensure that the mail ids we deliver are active. Any "opts-out" requests we receive are removed from the list.

We are capable of providing append results within 48 hours. On receiving your project, our data specialists will compute the time frame and inform you about the exact time of project completion. The main factors that increase the project time are the size of the project and the complexity of the data.

We bill you on the basis of successfully appended records. Our per email address append starts from $ .50 cents. The final billing can be worked on the number of matched records and the size of the database. We give a detailed estimate to our clients and our final service cost will match within the initial budgeted cost.

iAppend delivers one of the best append rates in the industry. While the append rate depends on various external factors, we maintain high accuracy rates on our appending projects. Our append rates for B2B records range from 55% to 88% and for consumer records ( B2C ) the rates range from 40% to 75%.

Email delivery depends on various other factors other than the correct mailing address. SPAM filters block mails inadvertently due to the presence of spam words. Other temporary issues like "out of office", server issues etc. can bounce your emails. Considering these ground realities, it's improbable to assure 100% delivery of emails. Please read our resources page for tips and tactics to improve email delivery.

We stand apart from our competitors with our key differentiators:
1. Maintain in-house database of over 18 million businesses and 30 million executives
2. Follow strict verification process for guaranteed accuracy
3. Quick response and faster results - 48 hours accelerated Appending Service
4. Long-standing industry experience and experienced data experts
5. Adhere to strict privacy policies and data security measures
6. Undertake nano segmentation of your data list based on customer profiles
7. Work on pre-approved procedure and work standards

You can send us a sample record of 50 customers with available contact information. You can briefly tell us about the details to be appended. We shall work on your data and will deliver the appended list within 48 hours. This service comes free of cost and enables you to measure the quality of our appending service.